Solve proven to negotiate in the best way a necessity.

'The best in the flock', solution that has been the best in general in the examined environment of the similar ones.

Customer Relationship Management, a group of instruments and methodologies guided to negotiate in the best way the relationship with the acquired clients and also with those to be contacted. Examples: SIEBEL, PEOPLESOFT, SALESFORCE, CLARIFY.

Executive Informations System, system for the obtaining and the presentation of information managerial pear the management, in general carried out by means of instruments for the reporting and of Business Intelligence.

Decision Support System, system for the support to the decisions carried out in general using instruments for the reporting and of Business Intelligence.

Application Service Providing (or Provisioning according to another meaning). Supply of applications software in rent, without facilities in local but with the possibility of consenting via Internet / Intranet with the supplier's remote server. Usually prevee a periodic premature cánon and sometimes also a minimum period of initial necessary rent to cover the expenses of activation of the service in the central server. Examples: CRM exists in ASP (www.salesforce.com) and many others.

Instruments to extract information and warnings of the managerial data. Usually preveen that data are extracted for example from a gestional (ERP) and that in these data some indicators are configured (billed, margins, sales for client, for product,...) and finally in these indicators also the corresponding objectives based on parameters (> 1000, < 100,…) so that the system can decide if to visualize them in red (not reached objective) or in green (reached). They show synthetic visualizations of data in screens (modules DSS and EIS) and later in the individual (visualized as numbers or graphics) data they allow to make drilling operations. The drilling consists on preparing a value (example the one billed of a product) according to an aspect anyone of the business (for agent, per period, for area,...) with the objective of to see who is achieving the objectives and who nr. Examples: Business Object, SAS, BITAM, Mettle.

Enterprise Resource Planning, applications software guided to the world gestional of the medium and big companies, usually with hundred of functionalities and that they need of a lot of time for the facilities in the company for what you/they require a revision of the managerial processes to adapt to that that you prevee starting from the pattern of the application. Examples: SAP, JDE, ORACLE BUSINESS APPLICATIONS.

Extended company, company that is endowed of appropriate instruments with the purpose of administering the best thing possible, to even take advantage of each possibility hidden and to improve the processes that clients, suppliers, agents, agencies, branches, warehouse involve. To optimize these processes is as always a requirement to compete with who have already made it, the big companies they begin and then you arrives to PME.

Managerial activity that prevee the diverse moments (phases) usually negotiated by different people inside the same section of the company or also in different sections or even different companies. Example: Acquisitions, Production and Expedition, Commissions, Management of the applications clients, Birdcalls and cases, attendance.

It is an application that is in charge of of negotiating proactivamente the processes managerial interactuando with applications and people. The motor used by Business Partner is one of the best and you can develop additional many things.

Let us make an example, the company ACME decides that the applications of offer of the WEB (inserted for example through Business Web Site of Business Partner) should arrive to the employees of the pre-salts immediately and that these they work it stops later to pass them to the commercial department that in turn the complete one and it warns the client sending the offer.

When the visiting web inserts the application the workflow motor he/she prepares quick a mail with the data (and a link to open it quickly without losses of time) and he/she sends it to the employees of pre-salts, when one of these he/she works her the workflow motor he/she sends a mail with the data this time to the commercial ones, finally when one of these it concludes it the workflow motor he/she sends quick a warning via mail to the client with the essential data and inviting it to be connected to see the details in the reserved (protected by the password) area of the place.

Besides this the workflow motor can be in charge of for example of guaranteeing to the company that an application doesn't stop in a section more than the time established pre, past the same one the motor will warn to a responsible one to follow the matter.